Privacy Policy for Tribe Pilates Studio

Effective date: March 07, 2024

Tribe Pilates Studio (“us”, “we”, or “our”) operates the www.TribePilatesStudio.com website (the “Service”).

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from www.TribePilatesStudio.com 

Your privacy is of paramount importance to us. This Privacy Policy outlines our practices concerning the collection, use, and sharing of your information in compliance with the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), and the California Online Privacy Protection Act (CalOPPA).

Information We Collect

Our services, including class scheduling, communications, and website interactions, are designed to minimize the collection of personal information. We collect information only as necessary for operational purposes and do not store personal information beyond what is required for transactional and service delivery needs. This includes:

    • Identifiers: Such as names, email addresses, residence address, phone numbers for communication purposes.
    • Customer Records: Billing and payment information processed through Mindbody, ClassPass, Gympass, FitReserve, FitSwoop, and FitOn for class payments. Our payment processors process this information, and we do not store these details.
    • Protected Characteristics: We may collect health-related information to tailor fitness goals but do not store this information long-term.
    • Internet Activity: We use Google Analytics and Google Ads for website optimization and do not store identifiable personal information through these tools.

How We Use Your Information

The information we collect is used solely for the purpose of providing and improving our services, including:

    • Scheduling classes and processing payments securely through third-party services (Mindbody, ClassPass, Gympass, FitReserve, FitSwoop, and FitOn).
    • Sending marketing communications and updates with your consent through platforms like Constant Contact, without storing your email addresses or other identifiers beyond what is necessary for these communications.
    • Enhancing your website experience without storing any personal data beyond session-specific interactions.
In addition to the uses of information described above, we may also send you automated communications through Mindbody regarding classes, reservations, and other relevant services. These communications may include marketing materials as part of our effort to offer you tailored promotions and updates. While we are exploring the full capabilities of these marketing tools, we commit to using your information responsibly and in alignment with your preferences.
 

Sharing and Selling of Information

We do not sell any personal information to third parties. Information may be shared with service providers under contractual obligations to support our business operations, such as payment processing and email marketing, with strict guidelines to protect your information.

Your Rights Under the CCPA/CPRA and CalOPPA

You have specific rights regarding the collection, use, and sharing of your personal information, including the right to:

    • Request disclosure of the categories and specific pieces of personal information collected.
    • Request deletion of personal information.
    • Opt-out of any future sale of personal information, though we do not sell personal information.
    • Non-discrimination for exercising privacy rights.

To exercise these rights, please contact us directly.

Data Security

We take significant measures to ensure the security of your personal information that is temporarily in our possession and to protect it from unauthorized access and use.

Changes to This Privacy Policy

We take significant measures to ensure the security of your personal information that is temporarily in our possession and to protect it from unauthorized access and use.

Contact Us

For any inquiries about our privacy practices or this policy, please contact us at:

info@tribepilatesstudio.com